Comprehensive Service. Turnkey Solutions.
Our team of highly qualified engineers, developers and project managers ensure that your customized solution is flawlessly executed. From system design through installation we partner with our clients to solve business problems. After installation, we conduct comprehensive training and provide technical support for the life of the installed system.
Prior to developing a proposal, Verilogic’s highly qualified engineers will visit your facility for a thorough evaluation of your business processes and floor layout. A complete system proposal identifying the appropriate technology, system architecture, project duration and pricing will be developed and submitted for your review and acceptance
Our tracking software is configured to meet your specific requirements and interface to existing legacy or ERP programs. Verilogic developers, in conjunction with your IT staff, will create the software configuration that collects the correct data and interfaces to meet the requirements of your business processes.
The project manager insures a smooth installation with no interruption to your business. Acting as the single point of contact, the project manager finalizes system specifications, coordinates compliance with your requirements, ensures timeline adherence and identifies issues before they arise.
Implemention of your solution in a timely manner without disruption to your business processes is critical. Our engineers maintain full compliance with existing safety and security policies and procedures while on site.
From pre-installation support, to post installation testing of all hardware and interfaces, our engineers have the expertise to ensure your installation is seamless.
Thorough training on the installed system is a must. We train users and maintenance personnel with a comprehensive User and Troubleshooting Manual that has been customized for your specific solution..This manual contains detailed user instructions, CAD diagrams of all equipment, maintenance guidelines, as well as troubleshooting suggestions.
We guarantee our systems will perform according to your requirements and specifications. We will continue to work to ensure that all issues have the support available to troubleshoot challenges. Varying levels of technical support are available from phone to on-site to 24/7 support. We understand support is critical to the continued optimal performance of the system.