Business Problem Definition and Systems Design:

Prior to developing a proposal, Veri-Logic’s highly qualified engineers will visit your facility for a thorough evaluation of your business processes and floor layout. A complete system proposal identifying the appropriate technology, system architecture, project duration and pricing will be developed and submitted for your review and acceptance.

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Software:

Our tracking software is fully configurable to meet your specific requirements and is easily interfaced to existing legacy or ERP programs. By clearly understanding your needs the correct data will be collected and communicated to the host system efficiently. Our developers, in conjunction with your IT staff, will create the software configuration and interface to meet the requirements of your business processes. Our goal is 100% customer satisfaction for all of our installed solutions.

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Project Management:

Upon customer approval of the system design, a qualified project manager is immediately assigned to the project. The project manager will finalize the system specification, coordinate all activities to insure compliance with your requirements and help identify issues before they arise. The project manager's primary goal is to insure a smooth installation with no interruption to your business. Responsibilities include timeline management, specification and proposal development, scope and budget management.

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Installation:

One of our highly trained service engineers will be responsible for implementing your solution in a timely manner without disruption to your business processes. Veri-Logic LLC™ employees maintain full compliance with existing safety and security policies and procedures while on site.

From pre-installation support, to post installation testing of all hardware and interfaces, our engineers pride themselves on doing the job right!

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Training and Documentation:

After satisfactory testing of the installed system, the engineer provides a comprehensive training session for all users and maintenance personnel. Veri-Logic LLC™ supplies a user-friendly turnkey system for maximum efficiency and productivity gains.

In addition to the equipment manufacturer's documentation, a comprehensive User and Troubleshooting Manual, customized for your specific solution, is delivered to you at the completion of the project. This manual contains detailed user instructions, CAD diagrams of all equipment, maintenance guidelines, as well as troubleshooting suggestions.

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Post Sales Support:

Veri-Logic LLC™ guarantees all systems implemented to perform according to your requirements and specifications. Varying levels of technical support are available from phone to on-site to 24/7 support. Additional charges apply to higher levels of support. We understand support is critical to the continued optimal performance of the system. Veri-Logic’s philosophy is 100% customer satisfaction!

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