Case Study ID:

CS005 - Custom Solution

Industry:

Manufacturing

Business:

Manufacturer of greeting cards

Business Process:

Returned Goods

Objective:

Accurately account for all greeting cards received from customers for restocking. Unsold greeting cards are returned for restock or destruction to receive credit from the manufacturer. Credits were inaccurate due to the lack of a verification system for the number of cards returned.

Solution:

Upon receipt of a shipment of returned cards, the operator enters the unique customer number into the system and the cards are placed into a hopper with a feeder. The cards are fed individually from the hopper into the feeder with a fixed mount scanner to read each card's barcode. The scanned codes appear on the operator’s screen until all cards are processed at which point the batch is completed. All information pertinent to the processed batch is stored in an Access database developed by Veri-Logic™ LLC.